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Continuing professional development

Work towards artistry in your practice with our comprehensive CPD options.

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Are you a passionate conflict management professional eager to develop your practice towards artistry?

The Conflict Management Academy offers a comprehensive suite of CPD opportunities to suit mediators and coaches, from newly accredited to advanced practitioners. Along with online webinars (live and on-demand) and longer online training courses, we provide reflective practice groups, supervision, the REAL Practice Lab, the Mediator’s Dilemma hypothetical series, business development and marketing support, and artistry drop in sessions. We can also help you with finding resources (e.g. academic research, role plays, training activities) to support your practice.

Professional development options
Online training

CMA offers a range of online training courses, some fully flexible and others with live online sessions, to help you develop your skills towards artistry. All our courses are designed by experts in the field and focus on providing practical skills you can implement right away. All courses come with a workbook to support your learning and reflective practice.

Webinars

Live and on-demand

CMA offers regular webinars presented by international experts in the field of conflict. These webinars are offered both live and on-demand so that you can view them at times and places convenient for you. Keep up with the latest developments in the field, and access micro-learning opportunities with our webinar series.

Reflective practice groups

Our monthly small group reflective practice sessions are opportunities for you to share your experiences with peers and to learn from one another and your own reflections. These sessions are fundamentally important in a field in which we tend to work alone, and will enhance your practice dramatically.

Supervision

Individual or small group

Supervision is essential in a field such as mediation and coaching to provide you with professional support and guidance in your practice. We have experienced supervisors available for individual or small group supervision. Supervision sessions can be booked regularly, or on an as-needs basis.

REAL Practice Lab

The REAL Practice Lab provides an opportunity for everyone from newly trained students to experienced practitioners to practice their mediation / coaching skills and observe others in practice. Members of the REAL Practice Lab can book a practice session using our members directory, and use the virtual lab to record their mediation or coaching session. Everyone is then provided with a link to the recording and a transcript, and this is added to the REAL Practice Lab library. Members can then view the sessions, provide feedback, ask questions and discuss the session with peers and experienced practitioners. Individual mentoring is also available from senior practitioners. The REAL Practice Lab provides a terrific opportunity to practice, observe, and receive feedback and experience in a safe and supportive environment.

The Mediator's Dilemma

Hypothetical series

The CMA runs live online hypotheticals as part of its Mediator Dilemmas Series. These are especially challenging case studies presented by senior practitioners. Attendees discuss the case studies in stages and hypothesize how they would have responded to each event. They then discover how the mediator actually responded at each step of the way, and the actual outcomes. These sessions have been likened to 'CSI' meets 'choose-your-own-adventure' meets mediation! Participants find them highly engaging and valuable.

Business development and marketing

Along with our Beyond the Table: Business development and marketing for the conflict practitioner, we run regular Business Brainstorming Sessions for practitioners to discuss their challenges in the business side of their work. Whether it's IT, networking, documentation, finding clients, or some other business dilemma, these sessions will help you find resources and solutions.

Artistry drop-in sessions

Got a question? Want some skills practice? Curious about a current topic? Interested in networking with other practitioners? Our monthly Artistry Drop-In sessions are informal opportunities to get together with peers and talk about whatever is on your mind or just listen to what others are discussing.

Masterclasses

Each month we offer a Masterclass covering a topical issue or skill, presented by experts in the field. These are in-depth sessions including a presentation followed by Q&A and discussion.

Resources

Looking for resources? Whether you're searching for research, a book on a particular topic, tools, activities or an expert in a particular field, we can help! We have a large network of contacts across a range of disciplines, and if we don't have what you are looking for, we probably know someone who does! Use the CMA networks to help you locate the resources you need.

What members say

CPD Packages

LET’S GO!

SHORT AND SWEET

Webinar Package
$ 299 per year

(over $2000 value)
  • Registration for all live webinars
  • Annual access to the Webinars on Demand Library

PRACTICAL EXPERIENCE

REAL Practice Lab Package
$ 299 per year

(over $2000 value)
  • Access to our online recording studio.
  • Access to our practice library (recorded mediations, coaching sessions, and more)
  • Opportunities to get practical experience and feedback on your practice

THINKERS SPACE

The Mediator's Dilemma Series
$ 299 per year

(over $2000 value)
  • Registration for live Mediator's Dilemma Series throughout the year
  • Access to the Mediator's Dilemma recordings library

UPSKILL ME

Online Training Package
$ 3500 per year

(over $15,000 value)
  • Access to all our online training courses (excluding AMDRAS Accredited Mediation Course)
  • Access to our Artistry drop-in sessions
  • Access to our REAL Masterclasses

I WANT IT ALL!

Conflict Leadership Program (ANNUAL)
$ 5000 per year

(over $25,000 value)
  • Access to everything CMA offers - online training (excluding AMDRAS Accredited Mediation Course), live online events, resource libraries, REAL Practice Lab
  • Monthly small group reflective practice sessions
  • Early access to new courses before public launch

I WANT IT ALL - AND MORE!

Conflict Leadership Program (ELITE)
$ 7500 per year

(over $40,000 value)
  • Everything in the CLP Annual Program (excluding AMDRAS Accredited Mediation Course) PLUS:
  • 18 hours of one-on-one support (mentoring, coaching, reflective practice, supervision - your choice)
  • VIP status - you get priority!