Blogs
You will find useful articles on conflict-related topics.
Navigating Ethical Dilemmas in Mediation: Insights from Practitioners
In the world of mediation, professionals frequently encounter complex ethical dilemmas that require careful consideration and judgment. Recently, a discussion among mediators explored such challenges in depth, providing valuable insights into the ethical intricacies of the profession. This blog post delves into the key themes discussed, focusing on the delicate balance mediators must maintain between
REAL WORLD INSIGHTS: How we adapt our interpersonal conflict strategies
Coleman argues that there are three different criteria for how we might adapt our interpersonal conflict strategies: relational importance, goal type, power differences. These different criteria lead to seven basic types of interpersonal situations. These include: where the conflict is of low importance (independence), compassionate responsibility (high power, cooperative goals), partnership (equal power, cooperative), cooperative
REAL WORLD INSIGHTS: Peter Coleman’s “Adaptive Mediation”
Peter Coleman’s research has identified the four most challenging conditions or “derailers” of mediation as: High intensity conflict: higher levels of destructiveness, emotionality, and intransigence; High degrees of constraints or limitations on the mediation: including legal and time constraints and constituent pressure; Highly competitive relationships between the disputants; and The covert nature of the issues
Can AI act as a conflict management coach?
In many workplaces, policies around conflict between employees say something to the effect that the person should first try to resolve the matter directly with the person with whom they are in conflict. If that is not successful or not possible, then they should raise the matter with their line manager, and/or a representative from
WHAT I’VE BEEN READING: The future of the professions: How technology will transform the work of human experts (updated edition), by Richard and Daniel Susskind
This book was first published in 2015 and updated in 2022. I’m sure with the speed of technology developments they could probably write another edition already! The authors are a father, Richard, who has spent more than 30 years working on transforming the way that lawyers and courts work. His co-author son Daniel is an
REAL WORLD INSIGHTS: Conflict Intelligence
Peter Coleman is one of the most prolific academics in the field of conflict resolution. He has published many articles and has even developed apps to support people to engage more effectively in conflict. This article is a kind of compilation of his work, with links to many other resources. There is so much in
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