The use of conflict coaching is increasing in a range of contexts, particularly in workplace conflict. There is, however, considerable scope to develop the use of conflict coaching in other contexts, and for mediators to add coaching knowledge and skills to their practice. In this webinar you will develop an understanding of conflict coaching and how it compares to other processes, particularly in relation to the role of the coach and the kinds of interventions used. You will also consider the benefits of using coaching before, during and after mediation to enhance mediation outcomes.

In the webinar you will:

Discover what conflict coaching is (and what it isn't!)

Explore the broad ranging benefits of conflict coaching

Learn about the variety of ways conflict coaching can be used to support people in conflict

Identify new opportunities that conflict coaching can create for your practice.

About your trainer

Dr Samantha Hardy is the principal of Conflict Coaching International, and the Director and Lead Trainer for The Conflict Management Academy. She is an experienced mediator and conflict coach and the founder of the REAL Conflict Coaching Systemâ„¢. She provides conflict support to managers and leaders across the world. She also provides professional development training, supervision and mentorship to mediators and coaches who work with clients in conflict.

Sam has been accredited as a mediator under the Australian National Mediation Accreditation System and is a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is a Certified Narrative Coach.

In 2021 Sam was awarded the Australian Resolution Institute Award for Service to Dispute Resolution for her leadership and innovation in the field. She was also awarded 2022 Conflict Coach of the Year at the Australian Dispute Resolution Awards.

Sam holds a PhD in Law and Conflict Resolution, as well as other postgraduate qualifications in adult education.

Sam is a well known trainer and university educator, holding adjunct appointments at a number of universities in Australia, Hong Kong, Singapore and the USA.

Sam has also published widely in conflict resolution, including her books Dispute Resolution in Australia, Mediation for Lawyers and Conflict Coaching Fundamentals: Working with Conflict Stories.

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